Service Accuracy Insight

Randy White in CLO
2010-02-09

It's nice to be needed. There’s been an uptick recently in coaching and executive education engagements in South Africa, India, France, Spain, the United Arab Emirates, the United Kingdom and, ever so gradually, the United States. Organizations are rethinking their business strategies after the financial collapse.

However, ambiguity abounds. There is an obvious tension — as if “nervous” is the new “strategic.” Management wants results quickly, with a heightened financial vigilance and intensified ROI expectations. We’ve watched participants text reviews of our performance during the sessions. One bad day in class and summary dismissal looms.

But it’s also an opportunity for learning professionals to step forward. Just be prepared for the following challenges:

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